Primary Objective
To modernise customer screening operations by improving efficiency, reducing manual review, and delivering measurable operational and financial value while maintaining a strong risk posture.
Key Challenges
High Screening Match Rates: Creating large volumes of alerts requiring manual review
Manual Investigation Workload: Analysts spending time on low-value matches rather than genuine risk
Building the Business Case: Demonstrating measurable value to support transformation
Growing Compliance Demands: Scaling operations while meeting increasing regulatory expectations
Business Impact
Reduced effective screening match rates
Automated investigation and adjudication
Analysts focused on higher-value investigations
Improved explainability and governance
Case Study Source
The Total Economic Impact™ Of Silent Eight Customer Screening Suite, a commissioned study conducted by Forrester Consulting on behalf of Silent Eight, June 2026.
