IRIS 7

AI Agents by Capability

Customer Screening

Faster, More Accurate Customer Screening with AI

IRIS 7

AI Agents by Capability

Customer Screening

Faster, More Accurate Customer Screening with AI

IRIS 7

AI Agents by Capability

Customer Screening

Faster, More Accurate Customer Screening with AI

How can banks speed up customer onboarding without weakening screening controls?

Banks can leverage agentic AI to make faster, policy-aligned screening decisions at scale, reducing delays, maintaining compliance controls, and supporting faster onboarding and growth without increasing risk exposure.

How can financial institutions reduce customer friction caused by poor screening accuracy?

False positives and inconsistent screening decisions are significantly reduced when institutions deploy agentic AI, minimising delays for legitimate customers and delivering a smoother onboarding and payments experience.

How can financial institutions reduce customer friction caused by poor screening accuracy?

False positives and inconsistent screening decisions are significantly reduced when institutions deploy agentic AI, minimising delays for legitimate customers and delivering a smoother onboarding and payments experience.

How can compliance teams scale customer screening without increasing headcount or risk?

AI Agents automate screening investigations and decisioning, enabling compliance teams to scale efficiently while maintaining consistent, policy-aligned, audit-ready outcomes without increasing headcount or risk.

How can compliance teams scale customer screening without increasing headcount or risk?

AI Agents automate screening investigations and decisioning, enabling compliance teams to scale efficiently while maintaining consistent, policy-aligned, audit-ready outcomes without increasing headcount or risk.

excessive alerts and inconsistent decisions slow onboarding

Customer screening plays a vital role in preventing financial crime, but excessive alerts and inconsistent decisions slow onboarding, create customer friction, and increase regulatory risk.

excessive alerts and inconsistent decisions slow onboarding

Customer screening plays a vital role in preventing financial crime, but excessive alerts and inconsistent decisions slow onboarding, create customer friction, and increase regulatory risk.

excessive alerts and inconsistent decisions slow onboarding

Customer screening plays a vital role in preventing financial crime, but excessive alerts and inconsistent decisions slow onboarding, create customer friction, and increase regulatory risk.

Most screening systems are effective at detecting potential matches across sanctions lists, politically exposed persons (PEPs), and adverse media, but they lack the ability to interpret risk. As a result, compliance teams are forced to manually review large volumes of alerts to determine which represent genuine threats.

Most screening systems are effective at detecting potential matches across sanctions lists, politically exposed persons (PEPs), and adverse media, but they lack the ability to interpret risk. As a result, compliance teams are forced to manually review large volumes of alerts to determine which represent genuine threats.

For institutions experiencing high alert volumes, onboarding delays, or increasing regulatory scrutiny, this creates significant operational strain. Applying screening policies consistently across investigators, jurisdictions, and customer segments becomes increasingly difficult, limiting growth, increasing compliance risk, and slowing customer onboarding.

Iris 7: A Coordinated AI Platform for Customer Screening

Iris 7: A Coordinated AI Platform for Customer Screening

Iris 7 is designed to transform how financial institutions manage customer screening, bringing together specialised AI Agents that operate across the entire screening lifecycle – combining high-quality risk data, intelligent detection, AI-driven investigation, and governed decisioning to resolve alerts efficiently and consistently.

Each Agent performs a distinct role while sharing context and learning across the platform, enabling more accurate and consistent screening decisions. For institutions, this reduces operational burden while ensuring outcomes remain transparent and defensible to regulators.

Each Agent performs a distinct role while sharing context and learning across the platform, enabling more accurate and consistent screening decisions. For institutions, this reduces operational burden while ensuring outcomes remain transparent and defensible to regulators.

The result is faster onboarding, reduced customer friction, and the ability to scale screening operations in line with business growth, without increasing compliance risk or headcount.

Iris 7: customer screening process

Iris 7 delivers these capabilities through specialised AI Agents across the customer screening process:

Iris 7: customer screening process

Iris 7 delivers these capabilities through specialised AI Agents across the customer screening process:

Risk Data Management

Iris 7’s Risk Data Management solution ensures customer screening is powered by accurate, consistent, and high-quality risk data.

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Clean, Reliable Risk Data for Accurate Screening

Consolidate, clean, and standardise sanctions, PEP, and adverse media data from multiple sources. Remove duplicates and resolving entities for high-quality, validated screening screening risk data to improve accuracy, efficiency, and compliance decision-making.

Screening & Detection

Iris 7’s Screening & Detection solutions generate accurate, relevant screening alerts by analysing customer data against sanctions, PEP, and adverse media sources. Institutions can improve match precision and reduce unnecessary alerts, providing a stronger foundation for efficient investigations and policy-aligned decisioning.

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Reduce Customer Friction with More Accurate Screening Matches

Identify potential matches across sanctions, PEP, and adverse media lists using AI-driven matching and configurable screening rules. Improve detection accuracy, reduce excessive alerts, and generate higher-quality alerts for faster, more efficient investigations and compliance screening.

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Stay Ahead of Regulatory and Geopolitical Change

Continuously monitor regulatory, sanctions, AML, and geopolitical developments. Interpret their relevance against your institution’s policies and control framework and deliver structured, auditable assessments that help compliance teams identify emerging risks earlier. Reduce manual monitoring effort, and respond with greater speed and confidence.

Investigation & Decisioning

Iris 7’s Investigation and Decisioning solutions enrich alerts with additional customer intelligence and investigative context, allowing AI Agents and analysts to resolve alerts faster while ensuring decisions remain aligned with internal risk policies.

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Accelerate Onboarding by Resolving Up to 90% of Screening Alerts

Real-time, policy-bound investigation and decisioning of customer screening alerts across sanctions, PEP, and adverse media lists. Automatically close false positives and escalate genuine risks to reduce manual investigations, improve straight-through processing, and deliver fast, explainable decisions aligned with your risk appetite.

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Reveal Hidden Risk in Global Media Sources

Analyse publicly available news and information sources to identify potential financial crime risks linked to individuals or organisations. Assess the materiality and relevance of adverse media to enrich screening and investigations with contextual insight that helps to uncover hidden threats, prioritise risk, and make more informed compliance decisions.

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Manage Investigations and Decisions in One Workspace

An end-to-end workflow and case management environment that gives analysts a unified view of screening alerts. Enable your teams to prioritise workloads, track investigations, and document decisions with full audit trails, improving operational efficiency, transparency, and compliance oversight.

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Automate Complex Customer Due Diligence Reviews

Perform complex CDD and EDD reviews, gather relevant information, apply institutional risk standards, and produce an informed customer risk rating with fully documented acceptance, escalation, or enhanced monitoring decisions.

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Apply Structured Judgement to High-Risk Customer Reviews

Structured judgement for complex CDD and EDD decisions. Evaluate high-risk customer reviews against internal policy, including ownership structures, PEP exposure, jurisdictional nuance, and conflicting data. Decisions clearly determine acceptance, escalation, enhanced monitoring, or conditional review, with documented rationale and governance alignment.

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Apply Structured Judgement to High-Risk Customer Reviews

Structured judgement for complex CDD and EDD decisions. Evaluate high-risk customer reviews against internal policy, including ownership structures, PEP exposure, jurisdictional nuance, and conflicting data. Decisions clearly determine acceptance, escalation, enhanced monitoring, or conditional review, with documented rationale and governance alignment.

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Deliver Defensible Screening Decisions for Escalated Cases

Senior-level screening interpretation at scale. Assess escalated sanctions and watchlist cases using contextual research and institutional policy intent, for deeper interpretation than required in standard screening. Interpret entity relationships, indirect exposure, and jurisdictional factors within defined authority limits and produce defensible screening outcomes.

Quality Assurance & Governance

Iris 7’s Quality Assurance & Governance solutions provide built-in tools that enable institutions to continuously monitor decision accuracy, validate policy changes, and maintain full auditability – ensuring screening outcomes remain consistent, defensible, and aligned with regulatory expectations.

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Assure Accuracy Across the Screening Process

Review data inputs, detection outputs, and both AI- and human-made decisions to ensure consistency, accuracy, and policy adherence across the financial crime lifecycle.

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Assure Accuracy Across the Screening Process

Review data inputs, detection outputs, and both AI- and human-made decisions to ensure consistency, accuracy, and policy adherence across the financial crime lifecycle.

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​​Produce Audit-Ready Regulatory Reports

Evaluate case details against reporting thresholds and regulatory obligations, producing auditable, regulator-ready reports – such as SARs, STRs, and CTRs – formatted for each relevant jurisdiction and ready for immediate filing.

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​​Produce Audit-Ready Regulatory Reports

Evaluate case details against reporting thresholds and regulatory obligations, producing auditable, regulator-ready reports – such as SARs, STRs, and CTRs – formatted for each relevant jurisdiction and ready for immediate filing.

The Complete AI Platform for Customer Screening

Customer Screening Suite

Iris 7’s Customer Screening Suite brings together specialised AI Agents across detection, investigation, decisioning, and governance within a single, coordinated platform.

The Complete AI Platform for Customer Screening

Customer Screening Suite

Iris 7’s Customer Screening Suite brings together specialised AI Agents across detection, investigation, decisioning, and governance within a single, coordinated platform.

By combining risk data management, intelligent detection, AI-driven investigation, and policy-bound decisioning, institutions can improve screening accuracy, reduce operational burden, and ensure consistent, auditable outcomes.

By combining risk data management, intelligent detection, AI-driven investigation, and policy-bound decisioning, institutions can improve screening accuracy, reduce operational burden, and ensure consistent, auditable outcomes.

Continuous learning across the platform analyses data patterns, analyst feedback, and decision outcomes to strengthen detection and investigations over time, driving ongoing improvements in efficiency, effectiveness, and regulatory defensibility.

Built for Modern Compliance Teams

Clear, natural language explanations for every decision

Clear, natural language explanations for every decision

Clear, natural language explanations for every decision

Policy-bound decisioning configurable to your risk appetite

Policy-bound decisioning configurable to your risk appetite

Continuous learning driven by analyst feedback and outcomes

Continuous learning driven by analyst feedback and outcomes

Continuous learning driven by analyst feedback and outcomes

Fully transparent, audit-ready reasoning that stands up to regulatory scrutiny

Fully transparent, audit-ready reasoning that stands up to regulatory scrutiny

Fully transparent, audit-ready reasoning that stands up to regulatory scrutiny

Designed to integrate seamlessly with existing screening systems and workflows

Designed to integrate seamlessly with existing screening systems and workflows

Designed to integrate seamlessly with existing screening systems and workflows

Working with Silent Eight

Through collaborative discovery sessions, we partner with your team to assess your challenges, regulatory environment, and screening processes – identifying where AI can deliver the greatest impact.

Whether deploying the full Customer Screening Suite or targeted capabilities such as decisioning, detection, or risk data management, our approach is focussed on measurable outcomes. Our experts work alongside your teams throughout the journey, combining deep financial crime expertise with practical industry insight to support successful adoption and long-term value.

Working with Silent Eight

Through collaborative discovery sessions, we partner with your team to assess your challenges, regulatory environment, and screening processes – identifying where AI can deliver the greatest impact.

Whether deploying the full Customer Screening Suite or targeted capabilities such as decisioning, detection, or risk data management, our approach is focussed on measurable outcomes. Our experts work alongside your teams throughout the journey, combining deep financial crime expertise with practical industry insight to support successful adoption and long-term value.

Understanding your priorities is central to how we work

Collaboratively assess challenges and AI impact

Understanding your priorities is central to how we work

Collaboratively assess challenges and AI impact