Primary Objective
To deliver continuous, event-driven customer screening at country scale across a high-risk jurisdiction — maintaining a zero-tolerance approach to missed risk across complex Arabic and non-Latin naming environments.
Key Challenges
Volume at linguistic complexity. 15% match rates across Arabic and non-Latin naming conventions, generating unsustainable alert volumes
Continuous coverage obligation. Any change on the customer or watchlist side must trigger immediate re-screening
False negative risk. The primary concern was missed genuine matches,
Deployment speed. Going live ahead of an imminent volume increase was required.
Business Impact
Event-driven screening benefited by configurable materiality thresholds
Less than 1 in 1,000 screenings require manual review
Full transparency and explainability for every decision
Analysts freed to focus on genuine risk rather than routine alert review
